Shipping and Returns

Shipping Rates

Canadian shipping with tracking $8.00 - Or Free shipping with orders over $100.00

U.S shipping with Tracking $15.00 - Or Free shipping with orders over $100.00

All International Shipping with Tracking $20.00

* We are not responsible for any custom fees that may apply when shipping internationally

All Teonella jewellery is hand-made to order.

Please allow 1-2 weeks for delivery of most goods within North America, and 2-4 weeks for international orders.

If you require your order in a rush, please contact us at and we will be happy to try and accommodate you!

Easy Returns and Exchanges

You may exchange your purchase in its original condition within 30 days from the day you received your purchased item. To proceed please contact us at 

Returns for a refund can be made within 30 days of receiving your purchase in the mail in it's original condition. To proceed with your return Contact us at 


Shipping for Returns and Exchanges

You will be responsible for paying for your own shipping costs with tracking for the returned item at this time.  Unfortunately we cannot offer a refund on original shipping costs.